Kevin G. J. Freels   (kevin@westies.com)                                Address Withheld

925/935.7869 (home), 925/360.9768 (cell)                                                                

GOALS

   Full-time position as Senior-Level Systems Administrator or Technical Support Manager/Supervisor (UNIX-based);

   Small to Medium size company preferred;

   Desired locations are San Francisco Bay Area: Diablo Valley, Oakland/Berkeley/Emeryville, or San Francisco (BART-able);

SUMMARY

   Senior-level UNIX System Administrator with over thirteen years of experience in varied industries;

   Project-management and mission-critical production experience;

   Ability to adapt and accomplish creative and standard or non-standard solutions;

   Excellent managerial, administrative, communication, and technical training skills;

   Strong desire to organize and standardize for efficient operation of user environment;

KEY SKILLS

   Knowledge and experience with various flavors/releases of UNIX (Linux, Irix, Solaris, HP-UX, AIX);

   Experience with Windows and Macintosh, servers and clients;

   Scripting in Bourne and BASH shell, C-Shell, Perl, Python, HTML (+CGI);

   Common UNIX packages/software (Veritas VM, Sendmail, Apache, Samba) experience;

   Project lead and coordination experience with mission-critical systems;

   Policies and Procedures documentation creation and implementation;

   Junior Systems Personnel training and mentoring;

PROFESSIONAL EXPERIENCE

     IAC Search & Media (Ask.com / Ask Jeeves), Senior Systems Administrator, March 2004 to June 2006

· Senior-level Administration of company-wide infrastructure network & systems and global Internet Search Engine web site, including system administration of UNIX systems (Solaris / RedHat Linux) and software packages;

· Hardware problem diagnosis on Sun (250, 420R, V880, Netra) and Dell (1x50/2x50/6x50) systems and disk arrays (Sun SE 5x00, Dell PowerVaults);

· 24/7 On-Call support and weekly Site/cluster code updates;

· First-Tier Technical Support for production servers/workstations, problem determination/resolution with Vendors;

· Design/Implementation of policies/procedures for production system/cluster architecture;

· Research/Installation of Linux (RHEL) O/S software and patches, third-party software/packages (ex.: Perl & Perl modules);

· Coordination of  on-site/off-site backups for Company Headquarters systems with NetBackup and ADIC Scalar 1000 Tape Robot / LTO-1 Tape drives;

· Cluster management and scripting for file & log retrieval/collection/monitoring in Perl, CSH, and BASH;

· Administration of Solaris 5.X, RHEL 3/4 & Fedora, Windows 2000/2003/XP servers and workstations, and Veritas Volume Manager;

· Support for Linux & Solaris based Apache and Tomcat Web servers;

· Network infrastructure trouble-shooting and problem correction;

· Research and development of new technology and tools;

· Log and system monitoring, installation of monitoring tools, and automated reporting to Support Personnel for process management and control;

· On-Site support for West Coast Web Site co-location (San Jose), including server installation/repair and Vendor contact, remote support  for East Cost co-location (Belerica, MA);

· Technical, User, Security, and I.T. Support policy documentation creation/implementation, maintenance of existing technical documentation (Wiki/Confluence) for in-house use and Sarbanes-Oxley certifications.

     Wild Brain, Inc., Senior Systems Administrator, March 2001 to September 2002

· Senior-level Administration of company-wide network and system administration of UNIX systems and software packages, including hardware and software upgrade/patch evaluation and installation, and failover support;

· Coordination of weekly scheduled downtimes for equipment maintenance with Production;

· Second-Tier Technical Support for production servers and workstations, problem determination and resolution with Vendor contact/interface;

· Design and implementation of system and network architecture and policies/procedures, and user environment/access;

· Production and user/Support/administration script development in Bourne shell, C-shell, Perl and Python;

· Network management and configuration with DNS and NIS, with emphasis on user and company security based on User ID and network topology;

· Research, installation, and administration of O/S patches for SGI IRIX and Red Hat Linux systems;

· Research and development of new technology and tools;

· Production server installation/maintenance (SMTP/IMAP, WWW, Samba/Netatalk, data storage) with RAID;

· Disaster Recovery planning and implementation of backup/restoral policy and data retrieval, backup server and tape robot configuration (Arkeia);

· Log and system monitoring, installation of monitoring tools, and automated reporting to Support Personnel for process management and control;

· Management and mentoring of junior-level system administration personnel;

· Project coordination and implementation with Production and Junior Personnel;

· Financial and Technical evaluation for capacity planning and future development;

· Technical, User, Security, and I.T. Support policy documentation creation/implementation, maintenance of existing technical documentation.

     Walt Disney Feature Animation, Systems Administrator, February 1997 to March 2001

· Administration of division-wide network and system administration of UNIX systems and software packages;

· Second-Tier Technical Support for production servers and workstations, problem determination and resolution with Vendor contact/interface for Production Technical Support;

· Production and administration script development in Bourne shell, C-shell, and Perl;

· Design and implementation of system administration policies/procedures, and user technical documentation;

· Research, installation, and administration of O/S patches for SGI IRIX and Sun Solaris systems;

· Network management and configuration with DNS and NIS;

· Retrieved, created, and installed System Administration software and tools;

· Production server installation and maintenance (SMTP/LDAP/IMAP/X.500, WWW, LPR);

· Backup server and tape robot configuration (Veritas NetBackup, StorageTek);

· Log and system monitoring, installation of monitoring tools, and automated reporting to Support Personnel for process management and control;

· Mentoring of junior-level First-Tier support personnel;

· Project management and implementation with Production and Junior Personnel;

· Vendor contact.

Vestek Systems, Systems Administrator, December 1994 to January 1997

· Company-wide network and system administration of UNIX systems and software packages;

· Installation and maintenance of production servers (SMTP/gateway, WWW, Firewall);

· Maintenance of LAN TCP/IP network and modem connections, X.25 communication server;

· Maintenance and configuration of Windows NT and Novell networks;

· Production and administration script development in Bourne shell, C-shell, and Perl; 

· Research and development.

Century Analysis, Inc., Network Administrator, June 1991 to December 1994

· Company-wide network and system administration of UNIX and Windows/DOS systems;

· Maintenance and installation of hardware, and peripherals;

· Maintenance and modification of inter-company LAN (TCP/IP);

EDUCATION

· University of Nevada, Reno, Computer Science Major

· Diablo Valley College, General Studies

· RHCE Course, not certified

· USENIX SAGE (System Administrator's Guild) Member since 1995

· LinkedIn Profile: http://www.linkedin.com/in/westies

· Professional references available upon request.                                                                                  11/06